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What is Joinder's Responsible Disclosure Policy? - Knowledgebase / Permissions and Security - Joinder Support

What is Joinder's Responsible Disclosure Policy?

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Data security is a top priority for Joinder, and Joinder believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Joinder’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at We will acknowledge your email within five business days.
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 24 hours of disclosure.
  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Joinder service. Please only interact with accounts you own or for which you have explicit permission from the account holder.


While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Joinder employees or contractors
  • Any attacks against Joinder’s physical property or data centers 

Thank you for helping to keep Joinder and our users safe!


We may revise these guidelines from time to time. The most current version of the guidelines will  be available at this link


Joinder is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at

Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Joinder management will determine how serious an employee’s offense is and take the appropriate action.


It is the CISO’s responsibility to see this policy is enforced. 

Last updated: 7/14/2020

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